FAQ's
1. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options displayed at checkout.
2. How long does shipping take?
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
- International Shipping: 7-15 business days (varies by location)
3. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email. You can use it to track your package in real time.
4. Do you offer international shipping?
Yes, we ship worldwide! Shipping rates and delivery times vary based on your location. Additional customs fees may apply for international orders.
5. Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 24 hours of purchase. After that, they are processed for shipping and cannot be changed.
6. What is your return/exchange policy?
We accept returns/exchanges within 7-14 days of delivery, provided the items are unused and in their original packaging. Please check our Return Policy for full details.
7. What should I do if I receive a damaged or incorrect item?
We’re sorry for the inconvenience! Please contact our support team within 48 hours of delivery with photos of the issue, and we’ll arrange a replacement or refund.
8. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter and follow us on social media to stay updated on exclusive discounts and special offers.
9. How do I contact customer support?
You can reach our support team via email at 1click2buy.onlinestore@gmail.com or through our Contact Us page.
10. Are your products authentic and high-quality?
Absolutely! We take pride in offering premium-quality products that meet high standards of craftsmanship and durability.